Pro Warehouse, located at Hullenbergweg 103, 1101 CL Amsterdam, is responsible for processing personal data as outlined in this privacy statement.

This privacy statement applies to the personal data collected through our website https://www.prowarehouse.nl , related extensions, email communications and other channels. It is intended for website visitors, customers, business partners, event attendees, job applicants and other individuals whose personal data we process, with the exception of those employed by Pro Warehouse.

Contact details

Website: https://www.prowarehouse.nl
Address: Hullenbergweg 103, 1101 CL Amsterdam
Chamber of Commerce number: 34259112
Phone: +31 88 776 70 00
Email: info@prowarehouse.nl

If you have any questions or requests regarding this privacy statement or the processing of your personal data, you can contact us using the details provided above.

Personal data that we process

Pro Warehouse processes your personal data when you use of our services, place orders, apply for a position, contact us, or otherwise communicate with us. Below is an overview of the categories of personal data we may process:

Identification and contact details

First and last name
Address details
Telephone number
Email address
IP address

Usage and behavioural data

Data about your activities on our website

Payment and Transaction Data

Payment details

Recruitment data

Application data (such as cover letter, Curriculum Vitae (CV), references and correspondence)

Tenders and procurement

Details of contact persons involved in tenders and procurement processes (such as name, job title, business contact information, and signed declarations)

Other actively provided data

Other personal data that you actively provide to us (for example, through correspondence, telephone contact or by creating a profile on our website)

In addition, we process personal data based on legal obligations, such as data required for tax filings or identity verification.

Special categories of personal data

We do not process any special categories of personal data.

Purposes and legal basis for processing personal data

Pro Warehouse only processes personal data when there is a lawful basis for doing so. The table below outlines each purpose for which we process personal data, the corresponding legal ground(s) and an explanation of the processing activity:

Purpose of Processing	Legal Basis	Explanation
1. Contact and communication
Customer contact and support	Performance of a contract / legitimate interest	To respond to enquiries and provide support
Informing about changes to services or products	Performance of a contract / legitimate interest	To inform you about relevant updates
Recruitment process	Consent / pre-contractual measures	For evaluating applicants and maintaining communication
Participation in tenders and procurement	Legitimate interest / pre-contractual measures / legal obligation	For preparing, assessing and submitting responses to tenders
Contact requests via website or email	Legitimate interest	To handle contact requests or enquiries
2. Service delivery and execution
Account management and registration	Performance of a contract	To provide access to customer portals or online environments
Delivery of products and services	Performance of a contract	To fulfil product and service orders
Processing payments	Legal obligation / performance of a contract	For invoicing, payments and compliance with tax regulations
3. Analytics and Marketing
Website usage analysis (via cookies)	Consent	See our Cookie Statement for details
Sending newsletters and marketing communications	Consent	Only if you have actively opted in
4.Security and legal obligations
CCTV surveillance on premises	Legitimate interest	To ensure the safety of employees, visitors and company assets
Compliance with legal obligations	Legal obligation	For example, tax administration or identification requirements

Automated decision making

Pro Warehouse does not make decisions based on automated processing that could have a significant impact on individuals. This refers to decisions made by computer programs or systems without any human involvement (such as an employee of Pro Warehouse).

Retention period

Pro Warehouse does not retain personal data any longer than necessary for the purposes described above, or as required by law or regulation. The following retention guidelines apply:

Contact and communication

Contact requests (email, forms): maximum of 1 year after the request has been handled
Recruitment data:
- Up to 4 weeks after conclusion of the recruitment process
- Up to 1 year if consent has been given
Tender and procurement data:
- Submissions and related documents: maximum of 7 years after conclusion of the tender process
- Prospect data (unsuccessful): maximum of 2 years after rejection, unless an objection is raised earlier

Service delivery and execution

Customer data: up to 7 years after the end of the customer relationship (in accordance with tax retention obligations)

Analytics and Marketing

Marketing data (newsletters, events): maximum of 2 years after the last contact, unless you unsubscribe earlier
Website data (cookies and analytics): see our Cookie Statement ; maximum of 24 months when using Google Analytics

Security and legal obligations

CCTV footage: up to 28 days after recording, unless specific incident requires longer retention
Other data subject to statutory retention requirements: up to 7 years (e.g. for tax or administrative obligations)

Sharing personal data with third parties

Pro Warehouse only shares your personal data with third parties when this is necessary for the performance of an agreement, such as delivering ordered products or services (e.g. delivery services and payment processors). Personal data may also be shared where required to comply with a legal obligation. Pro Warehouse does not sell your personal data to third parties.

For companies that process your data on our behalf, we enter into a data processing agreement to ensure the same level of security and confidentiality. Pro Warehouse remains responsible for these processing activities.

Cookies or similar technologies we use

Pro Warehouse uses cookies and similar technologies to enhance the functionality of our website, analyse user behavior and provide personalised content. For more information about the cookies we use and how you can manage your preferences, please refer to our Cookie Statement .

Accessing, modifying or deleting data

You have the right to access, correct or delete your personal data. In addition, you may object to the processing of your personal data by Pro Warehouse, withdraw your consent or submit a request for data portability. If you have subscribed to our newsletter or similar communications, you may unsubscribe at any time. Upon doing so, your data will be deleted. Request can be sent to info@prowarehouse.nl .

We will respond to your request within four weeks at the latest. Pro Warehouse would also like to inform you that you have the right to lodge a complaint with the national supervisory authority, the Dutch data protection authority (Autoriteit Persoonsgegevens). You can do so via the following link: Een tip of klacht indienen bij de AP

Security of personal data and electronic communication

Pro Warehouse takes the protection of your data seriously. We have implemented both technical and organisational measures to safeguard personal data, including metadata and electronic communications, against loss or unauthorised access. Pro Warehouse has taken the following measures to protect your personal data:

ISO 27001: we have implemented all applicable measures from the ISO 27001 standard within our business operations.
Encryption: we use TLS (formerly SSL) to encrypt all data exchanges. You can recognise this by the ‘https' and the padlock icon in your browser’s address bar.
Secure storage: our systems are protected against unauthorised access through the use of firewalls, access controls and regular audits.
Data processing agreements: when engaging third parties to process personal data on our behalf, we establish appropriate safeguards. This is done through data processing agreements, which set out the technical and organisational measures required to ensure that personal data is processed securely and protected against loss or unauthorised use.

Video surveillance

Pro Warehouse uses video surveillance to ensure the safety of our employees and visitors. Footage is recorded to maintain a secure working environment and to enable a prompt response in the event of incidents or threats. Recordings are retained for a maximum of 28 days, unless there is a specific security related reason to keep them for a longer period. Access to the footage is restricted to authorised personnel only.

Changes to the Privacy Statement

Pro Warehouse reserves the right to amend this Privacy Statement. Any changes will be published on this page. We recommend that you review this page regularly to stay informed of the most recent version. This Privacy Statement was last updated on 5 August 2025.

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