Pro Warehouse, located at Hullenbergweg 103, 1101 CL Amsterdam, is responsible for processing personal data as outlined in this privacy statement.

This privacy statement applies to the personal data collected through our website https://www.prowarehouse.nl, related extensions, email communications and other channels. It is intended for website visitors, customers, business partners, event attendees, job applicants and other individuals whose personal data we process, with the exception of those employed by Pro Warehouse.

Contact details

Website: https://www.prowarehouse.nl
Address: Hullenbergweg 103, 1101 CL Amsterdam
Chamber of Commerce number: 34259112
Phone: +31 88 776 70 00
Email: info@prowarehouse.nl

If you have any questions or requests regarding this privacy statement or the processing of your personal data, you can contact us using the details provided above.

Personal data that we process

Pro Warehouse processes your personal data because you make use of our services, place orders, and/or because you have provided this data to us yourself. Below is an overview of the personal data we may process:

First and last name
Address details
Telephone number
Email address
IP address
Other personal data that you actively provide (for example, by creating a profile on our website, in correspondence or by phone)
List of customer contact details provided via an app
Payment details
Application data (such as cover letter, Curriculum Vitae (CV), references and correspondence relating to the application)

Pro Warehouse also processes personal data when we are legally obliged to do so, for example data required for our tax fillings.

Special categories of personal data

We do not process any special categories of personal data.

Purpose of processing personal data

Pro Warehouse processes your personal data for the following purposes:

To handle your payment
To send our newsletter and/or promotional materials
To contact you by phone or email if necessary in order to provide our services
To inform you about changes to our services and products
To offer you the option to create an account
To deliver goods and services to you
To analyse your behavior on our website in order to improve the website and tailor our products and services to your preferences.
To respond to enquiries and requests submitted via the form on our website.
To process job applications and assess candidates.

Automated decision making

Pro Warehouse does not make decisions based on automated processing that could have a significant impact on individuals. This refers to decisions made by computer programs or systems without any human involvement (such as an employee of Pro Warehouse).

Retention period

Pro Warehouse does not retain personal data for longer than is necessary for the purposes stated above, or for as long as required to comply with applicable laws and regulations. Data that is not subject to legal obligations, such as marketing preferences, will be retained for a maximum of 2 years following the last interaction (such as a purchase, email or website visit). Applicant data will be retained for a maximum of 4 weeks after the conclusion of the recruitment process, unless the applicant has given consent for the data to be kept for up to 1 year.

Sharing personal data with third parties

Pro Warehouse only shares your personal data with third parties when this is necessary for the performance of an agreement, such as delivering ordered products or services (e.g. delivery services and payment processors). Personal data may also be shared where required to comply with a legal obligation. Pro Warehouse does not sell your personal data to third parties.

For companies that process your data on our behalf, we enter into a data processing agreement to ensure the same level of security and confidentiality. Pro Warehouse remains responsible for these processing activities.

Cookies or similar technologies we use

Pro Warehouse uses cookies and similar technologies to enhance the functionality of our website, analyse user behavior and provide personalised content. For more information about the cookies we use and how you can manage your preferences, please refer to our cookies page.

Accessing, modifying or deleting data

You have the right to access, correct or delete your personal data. In addition, you may object to the processing of your personal data by Pro Warehouse, withdraw your consent or submit a request for data portability. If you have subscribed to our newsletter or similar communications, you may unsubscribe at any time. Upon doing so, your data will be deleted. Request can be sent to info@prowarehouse.nl.

We will respond to your request within four weeks at the latest. Pro Warehouse would also like to inform you that you have the right to lodge a complaint with the national supervisory authority, the Dutch data protection authority (Autoriteit Persoonsgegevens). You can do so via the following link: Een tip of klacht indienen bij de AP

Security of personal data and electronic communication

Pro Warehouse takes the protection of your data seriously. We have implemented both technical and organisational measures to safeguard personal data, including metadata and electronic communications, against loss or unauthorised access. Pro Warehouse has taken the following measures to protect your personal data:

ISO 27001: we have implemented all applicable measures from the ISO 27001 standard within our business operations.
Encryption: we use TLS (formerly SSL) to encrypt all data exchanges. You can recognise this by the ‘https' and the padlock icon in your browser’s address bar.
Secure storage: our systems are protected against unauthorised access through the use of firewalls, access controls and regular audits.
Data processing agreements: when engaging third parties to process personal data on our behalf, we establish appropriate safeguards. This is done through data processing agreements, which set out the technical and organisational measures required to ensure that personal data is processed securely and protected against loss or unauthorised use.

Video surveillance

Pro Warehouse uses video surveillance to ensure the safety of our employees and visitors. Footage is recorded to maintain a secure working environment and to enable a prompt response in the event of incidents or threats. Recordings are retained for a maximum of 28 days, unless there is a specific security related reason to keep them for a longer period. Access to the footage is restricted to authorised personnel only.

Changes to the Privacy Statement

Pro Warehouse reserves the right to amend this Privacy Statement. Any changes will be published on this page. We recommend that you review this page regularly to stay informed of the most recent version. The current Privacy Statement was last updated on 3 July 2025.

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