Focus on creativity and growth with the Apple specialist.
Client name: Megawatt
Sector: Creative industry / marketing and activation
‘With sixty employees, you can't spend all day answering IT questions. We wanted to become more professional.’
Pro Warehouse brought structure to Megawatt's IT environment, resolved acute problems quickly and effectively, and subsequently ensured efficient and streamlined management and support of all Apple equipment.
- Time savings through automated onboarding and offboarding.
- Lower IT costs through optimisation of licences and infrastructure.
- Greater continuity and less dependence on internal IT.
- Better security of customer data and company information.
Situation
Megawatt is a 360-degree activation agency based in Eindhoven that works for brands such as Netflix, Grolsch and Jack Daniels. In ten years, it has grown into an organisation with sixty employees. This growth brought new IT challenges. The existing IT partner could not keep up with the pace and complexity, causing the internal organisation to get bogged down in slow onboarding, fragmented infrastructure and a lack of IT support.
Solution
Pro Warehouse was chosen after a careful selection process. Thanks to their Apple specialisation, proactive approach and experience with creative agencies, it quickly became clear that they were the right match. Mac management and Microsoft 365 were tackled first, followed by network optimisation and the implementation of tools such as 1Password. Employees can now contact Pro Warehouse independently with IT questions, reducing internal pressure and making processes run more smoothly.
Results
The collaboration resulted in a solid, scalable IT environment that saves time, reduces costs and guarantees the security of customer data. What's more, Megawatt is now ready for the next phase of growth, without IT being a limiting factor. Even in emergency situations, such as network failures, Pro Warehouse is immediately on hand with solutions that go beyond the agreed management services.
'The most significant difference is that our people have more control. They are less dependent and can communicate directly with Pro Warehouse.'
— Bregje Bouwmans
