Training: supporting macOS

Two-day course that teaches you how to support and troubleshoot Macs.

Who should join his course:

- Experienced macOS users that want to learn troubleshooting
- Support personnel
- macOS system administrators


You will learn:

- How to configure macOS (setup assistant, networking) 
- Install Applications 
- Creating and managing users 
- Troubleshooting



- Setup assistant in-depth 
- Network setup: Wifi, VPN 
- Users: admin, guest, home folder 
- Software: update macOS, App store, installation packages (pkg)
- Command line interface: introduction 
- Troubleshooting: logs, key combinations 
- Tips and Tricks 


Preferred knowledge:

- Experienced macOS user. 

- Experience with support and/or management of computers 


Tips for this course:

- Use this course to train your team to support macOS in your organization. 

- Combine this course with ‘managing macOS’ for a 3 day training

- This course can be customized for your environment, using the tools used in your organization

- We have experience with these MDM systems: Jamf Pro, Jamf Now, Zuludesk, AirWatch and Profile Manager. Other MDM providers can be included on demand



- € 1.200,- ex. VAT per person, including lunch at Pro Academy
- Please contact us to organize this course for a group, or at your location


Back to overview 




- 18 and 19 September


Please note: this training is at our location in Amsterdam. 




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